Support Center

How can we help you?

Find answers to common questions, access user guides, and get the support you need to stay compliant.

User Guides

Step-by-step guides to help you set up and use all features of Stay Out App.

FAQ

Quick answers to the most frequently asked questions about the app.

Contact Support

Get personalized help from our support team when you need it most.

Frequently Asked Questions

Find quick answers to common questions about Stay Out App.

Is my data private and secure?

Yes, absolutely. All your data is stored locally on your device and encrypted. We don't store any of your personal information on our servers, and we don't share data with third parties.

What types of legal obligations can I track?

Stay Out App can help you track pretrial conditions, probation requirements, court dates, check-ins, community service, drug testing, curfews, and other court-ordered obligations.

Does Stay Out App provide legal advice?

No. Stay Out App is a compliance management tool only. We do not provide legal advice. Always consult with your attorney or probation officer for legal guidance.

Can I share my progress with my support circle?

Yes, you can choose to share selected information with trusted contacts like family members, friends, or your attorney. You have complete control over what you share and with whom.

What if I miss a notification or deadline?

Stay Out App provides multiple reminder options, but you remain responsible for meeting all obligations. Always verify important dates with official sources and have backup reminders in place.

Does the app work offline?

Yes, most features work offline since your data is stored locally. Some features like court integration require an internet connection for real-time updates.

How do I get started?

Download the app, create your profile, and begin entering your obligations based on your court documents or probation requirements. Always verify information with your legal representatives.

What if my court requirements change?

You can easily update your obligations in the app, but always make changes based on official court documents or instructions from your probation officer.

Emergency Legal Situations

If you have an urgent legal matter or compliance emergency, do not rely on this support system. Contact your attorney, probation officer, or the appropriate court immediately.

Stay Out App support is for technical assistance only and cannot provide legal advice or emergency legal help.

Email support: typical response within 24-48 hours